…Pledges improved customer support, infrastructure safety
The Yola Electrical energy Distribution Firm (YEDC) has convened a Buyer Stakeholder Engagement Discussion board in Yola, Adamawa State.
The corporate stated that the discussion board was according to its bid to strengthen buyer relations and enhance service supply.
The occasion introduced collectively a large spectrum of contributors, together with conventional rulers, representatives of safety businesses, business leaders, civil society organisations, and the media.
Delivering the keynote deal with, YEDC’s Managing Director and CEO, Abduraman Isa, emphasised the very important position of stakeholder collaboration in enhancing electrical energy distribution throughout the area.
He disclosed that over 100 circumstances of electrical energy vandalism had been efficiently prosecuted over the previous 12 months and urged residents to report suspicious actions that would compromise energy infrastructure.
To advertise transparency and scale back estimated billing, Isa additionally introduced that the corporate would quickly roll out one other batch of free pay as you go meters to already-mapped prospects.
Talking on operational challenges, Baba Tunde Ayola, YEDC’s Chief Business Officer, disclosed that acts of vandalism, together with the destruction of 4 transmission towers alongside the Gombe–Damaturu line final 12 months, had triggered main service disruptions.
He reassured prospects of the corporate’s dedication to enhancing service supply and inspired the usage of official platforms for lodging complaints.
Earlier of their separate remarks, the representatives of the normal rulers Muhammadu Barkindo Aliyu Mustapha, the Lamido of Adamawa who was represented by Zubairu Adamu Mustapha, the District Head of Yola and Kondi Nuguraya represented by Jafet Gajere, urged electrical energy customers to chorus from bypassing or tampering with meters.
They warned that such actions undermine the soundness of electrical energy provide and known as for continued collaboration between communities and repair suppliers.
Highlights of the occasion was the presentation of cultural performances, an academic drama skit, and an interactive session, permitting stakeholders to immediately interact with YEDC’s management on key points affecting electrical energy provide and repair requirements.
