As a part of its drive in direction of an inclusive monetary system, FirstBank is about to launch tailor-made monetary providers for blind, partially sighted, and different clients throughout its operations.
This initiative is a part of FirstBank’s broader steady dedication to selling Monetary Inclusion and Range, which is proven in its insurance policies, partnerships and initiatives comparable to its staff’ ratio of feminine to male (about 41%: 59%; and 37% ladies in administration roles) in addition to the FirstBank Girls Community, an initiative that seeks to deal with the gender hole and improve the participation of girls in any respect ranges inside the organisation.
Commenting on the proposed launch, the Chief Threat Officer and chairman of the FirstBank Sustainability Committee, Patrick Akhidenor, stated, “Everybody deserves entry to monetary providers whether or not bodily or digitally. We recognise this, and we’re offering monetary providers which might be each accessible and reasonably priced to visually impaired and bodily challenged clients in any respect our touchpoints. We’re making it potential for them to handle their accounts independently and securely.”
The initiative shall be carried out in phases throughout all subsidiaries and places of the FirstBank Group. Transaction paperwork shall be made accessible in braille, audio, massive print, and digital codecs. ATMs shall be upgraded with high-contrast screens and voice-prompt instructions, whereas playing cards issued will function tactile motifs and braille inscriptions for simple recognition. Already present comfortable PINs and tokens could be enhanced to spice up safe entry to banking channels. Product brochures may also be made accessible in braille and audio codecs to help buyer understanding and engagement.
FirstBank’s efforts align with the Central Financial institution of Nigeria’s monetary inclusion technique and the United Nations Conference on the Rights of Individuals with Disabilities, which advocate equal entry to monetary providers.
With this initiative, FirstBank is shaping a future the place each particular person, no matter bodily capability, can handle their monetary affairs with out third-party help. By embedding accessibility into its core operations, the Financial institution is setting a brand new customary for moral, inclusive, and impactful banking.
